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hold times
asked in Developers
Using Ringcentral's API - Get the Longest hold for a days metricsHello, We are using the Ring Central API to make custom reports based off different Criteria. Currently we are looking t...
0
Apr 2, 2024 at 5:00am
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asked in Users
Call screening - hold > intercom > transfer ?HelloWe have two users extensions 301 and 302. All calls come through to ext 301. Many of these need to be transferred t...
1
Jan 25, 2024 at 9:47am
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1
Answer
asked in Users
Public parking timeIs there a way to extend the time on public parking hold times from 5 minutes to 15 minutes? ...
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Oct 10, 2022 at 6:41am
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Answers
asked in Users
Call Waiting TimeHow do I reduce the time a caller waits after selecting the available options to actually reaching us?...
1
Jul 11, 2022 at 1:52pm
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1
Answer
asked in Users
Warm transfer holds user, hangs up initial callOne of my team members is experiencing an issue much like the one mentioned here:https://community.ringcentral.com/quest...
2
Jun 29, 2022 at 6:38am
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1
Answer
asked in Users
On hold calls are dropping/disconnectingHi,I use RingCentral PBX through Microsoft Teams with integrations on our Yealink MP58 team VOIP phones and when our re...
1
May 23, 2022 at 3:36pm
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